What is the difference between AI Front Desk and AI Sales?
Front Desk handles everyday questions, messages, and routing. AI Sales goes further: it explores a customer's needs, recommends products or services, addresses buying concerns, and follows up toward a purchase or another agreed next step.
Do I need to teach it how to sell?
The core sales approach is already built in. We adapt it to your offer, customers, tone, and business rules, then test how it handles realistic conversations. You provide the business knowledge and approve the experience; we manage the sales configuration.
Does this replace my entire sales team?
It is designed to work with people. AI takes on repeatable sales and support conversations, while your team keeps control of strategy, complex decisions, and relationships. How much work you can delegate depends on your business and is tested before you change staffing.
Does it cover every communication channel?
Our phone and text sales plans cover calls, website chat, and text messages. Other channels and connections are assessed separately. We confirm exactly what is included in your setup before launch.
What languages does it speak?
Several. Your salesperson can sell in English, Spanish and other languages. Few human salespeople can do that. We set up the languages your business needs and test them before launch.
Is the AI tailored to my business?
Yes. We configure it using your approved business information and conversation rules. You can review its answers and try realistic scenarios before it goes live.
Will customers know they are speaking with AI?
Yes. Your agent introduces itself as your company's AI assistant and uses a clear, natural conversational style.
What happens if it cannot answer a question?
We configure it to acknowledge uncertainty, collect the necessary details, and route the request to your team. You choose which situations should always go to a person.
Can it use my current phone number and booking tools?
We check your phone setup and integrations before launch. Where supported, calls can be forwarded from your current number and appointments booked through your existing tools. We confirm compatibility and any additional costs in advance.
Can it call and text leads automatically?
Yes, for eligible contacts in the workflows you approve. We configure the timing, follow-up limits, and opt-out handling around the agreed process.
What if I use more minutes or texts than my plan includes?
Nothing extra, as long as you stay within your plan. The monthly price covers everything up to your allowance, for example 200 call minutes and 50 texts on Phone Sales. Only if you go past it, the extra use is billed at $0.49 per call minute and $0.05 per text. You set a monthly spending cap, and we never go past it without your OK.
What is included in the monthly price?
Standard setup, business-specific configuration, and the usage allowance shown for your plan. Additional usage and custom integration work are priced separately and disclosed before you subscribe.
Do I need to purchase every service?
No. Start with the role you need most and add other services as your needs grow.
